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Chapter 4

Employee Education, Training and Communication

Once your policy has been finalized, it should be implemented with your workforce. To effectively implement the program, you should take these important steps:

• Distribute the policy to all employees;

• Post notifications of your drug-free workplace program well in advance of implementation;

• Educate your employees about the program.

Educating your employees about drug and alcohol abuse is important. It gives the program a high priority and says that everyone in the organization needs to be involved. It fosters a spirit of cooperation. It helps to dispel myths about drug and alcohol abuse and acknowledges the impact of substance abuse on friends, family members and co-workers. It encourages employees to accept the program and reinforces the importance of addressing drug and alcohol abuse in the workplace.

Summary

Some basics for providing education, training and communication to your workforce about your company’s drug and alcohol prevention policy include:

• Communicating your policy to employees through:

  • briefings;
  • notices in company newsletters;
  • notices in paycheck envelopes;
  • notices on company bulletin boards; and
  • letters from the company president or plant manager.
• Informing employees of the reasons for the policy, recognizing the success of the program is dependent upon its acceptance by the employees and job applicants themselves.

• Making being drug and alcohol free a condition of employment and informing job applicants and employees of that through statements on job applications and in employee handbooks.

• Applying, to the extent permissible and appropriate, company policies to temporary or subcontractor employees when they are on company premises. This includes temporary secretarial, security, delivery, and janitorial personnel. Provide notice to both the employees and their employers.

• Educate employees about the dangers of drug abuse through:

  • lectures for employees and family members by experts in the community;
  • films;
  • brochures; and
  • fact sheets to stress prevention of drug and alcohol abuse through education and awareness.

• Inform employees of any available EAP or other resources within the organization or in the community for getting help with a substance abuse problem.

• Designate a contact person with whom employees can discuss drug and alcohol abuse concerns regarding themselves or their fellow workers. Inform employees of how, where, and when this person can be reached, and make this contact person regularly and readily available. Keep the lines of communication open, and recognize the importance of employee suggestions and feedback to the program.

• Require employees in jobs involving safety or security, who legally are using prescription drugs for medical conditions that could impair their performance, to ensure through their prescribing physicians that they are “fit for duty” and capable of performing in a safe manner.

• Inform employees that supervisors will be trained how to:

  • detect the symptoms of drug and alcohol abuse;
  • identify patterns of performance frequently related to drug and/or alcohol abuse;
  • identify illegal drugs and drug paraphernalia;
  • respond to crisis situations, such as receiving reports of illegal drugs in plain view or being confronted by an employee who is obviously under the influence of drugs or alcohol and may need to be restrained or medically assisted;
  • document performance and behavior indicators that may be linked to substance abuse;
  • intervene on behalf of troubled employees; and
  • refer employees to resources for help.

• Cooperate with local police regarding criminal investigations.

• Support community drug abuse prevention programs to:

  • demonstrate to employees and the public your company’s commitment to combatting drug and alco- hol abuse; and
  • assume a positive civic responsibility, including involve- ment in, support of, and contributions to drug educa- tion and awareness programs at local schools and colleges.

• Consider extending the education to employees’ family mem- bers, including providing parenting programs.

Details

 


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