Chapter 11

Seven Points to Remember

The seven points listed below are steps that should be followed when implementing and maintaining a drug- and alcohol-free workplace program. Although they may seem obvious, some employers have neglected one or more and later regretted their omissions.

• Keep written records that objectively document suspect employee performance. These can be used as a basis for referral for testing.

• Know your employees. Become familiar with each one’s skills, abilities, and normal performance and personality.

• Become familiar with common symptoms of drug use.

• Document job performance regularly, objectively, and consistently for all employees.

• Take action whenever job performance fails, regardless of whether drug or alcohol use is suspected.

• Know the exact steps to be taken when an employee has a problem and is ready to go for help.

• Communicate immediately with your supervisor when you suspect a problem, and have a witness to your action when confronting an employee.