Chapter 13

Resources

Summary

Several sources of outside help are available to employers who want to start or expand a drug-free workplace. Which source is most appropriate will depend on the type of program and the assistance needed.

Fee-Based Services

Many resources available to employers in establishing or expanding a drug- and alcohol-free workplace are fee-based services. Providers of these services typically include:

• Drug-free workplace consultants;
• Attorneys, arbitrators, and mediators;
• Drug testing labs;
• Health insurance carriers;

Fees for outside assistance vary widely throughout the country. The following ranges are typical costs for a variety of services:

• Consultants, attorneys, mediators: $30-100+/hour
• Drug testing services: $15-75/test
• Residential treatment: $3,000-20,000
• Outpatient treatment: $2,000-8,000
• Group addiction counselors: $25-60/appointment
• Individual addiction counselors: $50-100/hour
• Employee assistance services: $14-50/employee/year (depends on the number of employees and the range of services)

When negotiating for services, be clear about what you want and can afford, and ask questions. Include questions about:

• Fees and how they are calculated;
• What work will be done;
• Who will do the work and their qualifications;
• When work will be completed;
• What results can be anticipated;
• Whom you can call for references.

Free and Low-Cost Services

Several national helplines can provide telephone consultation, lists of resources and referrals, and videos and prevention materials at no cost to the caller, including:

• The Center for Substance Abuse Prevention (CSAP)'s Workplace Helpline 1-800-WORKPLACE http://workplace.samsha.gov
• The National Clearinghouse for Alcohol and Drug Information 1-800-729-6686 www.health.org
• The Department of Transportation (DOT)'s Anti-Drug Information Center 1-800-CAL-DRUG www.ost.dot.gov
• The Department of Labor Working Partners 1-866-4-USA-DOL www.dol.gov/dol/workingpartners.htm

Most communities also have local resources. Local initiatives and coalitions link employers who are interested in drug-free workplace programs. The coalitions may provide sample policies, technical assistance, low-cost drug testing services, and ongoing training sessions for supervisors. Some have developed special low-cost Employee Assistance Programs (EAPs) designed for smaller employers. They may also have information about and experience with the services and costs of laboratories and Medical Review Officers (MROs) and Substance Abuse Professionals (SAPs) in your area.

For help with finding local initiatives and coalitions:

• Look in the telephone book for entries like “Drug-Free Business Initiative” or “Coalition for Drug-Free Workplaces.”

• Call or write your state or county office for alcohol and drug abuse services and ask if they have a list of groups near your workplace.

• Call or write your local mayor’s office, police department’s community relations office, office of economic development, or business relations office and ask if they have a list of coalitions.

• Call or write your Chamber of Commerce or business or trade association and ask if they have services to help employers start a drug-free workplace program.

• Call CSAP’s Workplace Helpline at 1-800-WORKPLACE.

Additionally, many communities have Councils on Alcoholism and Drug Abuse, Narcotics Anonymous and Alcoholics Anonymous groups, local labor councils and professional associations that can provide assistance and referral services for employers. Check your local telephone directory under headings such as “alcohol and drug abuse information,” “treatment,” or “counseling.”

Finally, the Drug Enforcement Administration (DEA) has a force of Demand Reduction Coordinators (DRCs) who are specifically trained to assist communities in reducing the demand for drugs. They can provide employers with free technical support, speakers, awareness materials, and referrals to other resources to help establish and maintain drug- and alcohol-free workplaces. The following list provides information on how to contact the DEA DRC nearest to your location:

(The abbreviation S/A stands for Special Agent. Geographic areas served by Demand Reduction Coordinators are given in parentheses.)

DEA Headquarters Washington, D. C.
Demand Reduction Section
600 Army Navy Drive
Arlington, VA 22202
202/307-7936 Fax 202/307-4559

 

Atlanta Field Division (Georgia, South Carolina, North Carolina, Tennessee) 75 Spring Street, S.W. Room 740 Atlanta, GA 30303 404/331-4401 Fax 404/331-7056	Newark Field Division (New Jersey) 80 Mulberry Street Newark, NJ 07102 973/273-5095 Fax 973/645-3279
Caribbean Field Division (Puerto Rico, Virgin Islands, Barbados, Dominican Republic, Haiti, Jamaica, Trinidad & Tobago, Curaco) P.O. Box 2167 San Juan, P.R. 00922 787/775-1717 Fax 787/775-1707	New Orleans Field Division (Louisiana, Arkansas, Alabama, Mississippi) 3838 North Causeway Blvd. Suite 1800 Metairie, LA 70002 504/840-1032 Fax 504/840-1366
New England Field Division (Massachusetts, Connecticut, Vermont, Rhode Island, Maine, New Hampshire) 1441 Main Street 10th Floor Springfield, MA 01103 413/785-0284 x203 Fax 413/785-0483	New York Field Division (New York) 99 Tenth Avenue Eighth Floor New York, NY 10011 212/337-1266 Fax 212/337-1870
Chicago Field Division (Northern and Central Illinois, Indiana, Wisconsin, Minnesota, North Dakota) 320 South Dearborn Street Suite 1200 Chicago, IL 60604 312/353-1425 Fax 312/886-1085	Philadelphia Field Division (Pennsylvania, Delaware) 600 Arch Street Suite 10224 Philadelphia, PA 19106 215/861-3288 Fax 215/861-3291
Dallas Field Division (Northern Texas, Oklahoma) 10160 Technology Blvd. East Dallas, TX 75220 214/640-366-6970 Fax 214/366-6960	Phoenix Field Division (Arizona) 3010 North Second Street Suite 301 Phoenix, AZ 85012 602/664-5630 Fax 602/664-5612
Rocky Mountain Field Div. (Colorado, Utah, Wyoming) 115 Inverness Drive East Englewood, CO 80112-5116 303/705-7353 Fax 303/705-7439	St. Louis Field Division (Missouri, Southern Illinois, Iowa, Kansas, Nebraska, South Dakota) 317 South 16th Street St. Louis, MO 63103 314/538-4752 Fax 314/538-4767
Detroit Field Division (Michigan, Ohio, Kentucky) 431 Howard Street Detroit, MI 48226 313/234-4310 Fax 313/234-4057	San Diego Field Division (Southern California) 4560 View Ridge Avenue National City, CA 92123 858/616-4410 Fax 858/616-4330
El Paso Field Division (El Paso, TX, New Mexico) 660 N. Mesa Hills Drive Suite 2000 El Paso, TX 79912 915/832-6233 Fax 915/832-6001	San Francisco Field Division (Northern California) 450 Golden Gate Avenue Room 12215 San Francisco, CA 94102 415/436-7851 Fax 415/436-7274
Houston Field Division (Southern Texas) 1433 West Loop South Houston, TX 77027-9506 713/693-3000 Fax 713/693-3153	Seattle Field Division (Washington, Oregon, Idaho, Montana, Alaska) 400 2nd Avenue West Seattle, WA 98119 206/553-1318 Fax 206/553-2824
Los Angeles Field Division (Central California, Nevada, Hawaii) 255 East Temple Street 20th Floor Los Angeles, CA 90012 213/621-6768 Fax 213/894-0157	Washington Field Division (District of Columbia, Virginia, Maryland, West Virginia) 800 K Street, NW Washington, D.C. 20024 202/305-8130 Fax 202/616-5941
Miami Field Division (Florida) 8400 N.W. 53rd Street Miami, FL 33166 305/590-4604 Fax 305/590-4437